SHIPPING POLICY

MTL Bagel ships to addresses in Quebec and Ontario.
All orders will be shipped using our preferred providers.
We will post tracking numbers for your order as soon as they are available.
We ship every Monday; orders must be received by Thursday, 4:59pm EST to be part of Monday’s shipment. Important: No orders are shipped during national holidays observed in Quebec and Canada.
Shipping dates and delivery times are subject to change and are not guaranteed.

 

SALES TAX POLICY

There is no GST/HST on baked goods. However, shipping charges for goods shipped directly to a purchaser via common carrier is paid by the purchaser at the seller`s location.

 

PRIVACY AND SECURITY POLICY

All orders are processed by Square, Inc. Square collects information when you make a payment, request a digital receipt or otherwise interact with Square Services, even if you have not applied for a Square account or downloaded one of Square’s applications. Please refer to Square’s Privacy & Security page for information about how your credit card information is secured by Square

MTL Bagel has a firm commitment to your privacy and security. To protect the confidentiality of your personal information, we have implemented encryption security.

 

INFORMATION WE COLLECT

When you use MTL Bagel website, we collect your personal information. The information that you voluntarily entrust to us is used to take and handle orders, process payments, deliver products, communicate with you about orders and to provide and continually improve our products and services.

 

CUSTOMER SATISFACTION & RETURN POLICY

MTL Bagel is committed to producing and distributing products of the utmost quality. Items are carefully packaged to maintain freshness and protect against damage during shipping. If anything appears to be wrong with your order simply notify us immediately so we can resolve the issue. Please do not return your bagels. Refer to MTL Bagel contact info below.

 

CONTACT US:

MTL Bagel
5452 Westminster Cote Saint-Luc, Quebec H4X 2A5
(514) 903-2525